Terms & Conditions

OVERVIEW

This website is operated by Studio Ivory. Throughout the site, the terms “we”, “us”, “our”, and “Studio Ivory” refer to Studio Ivory. Studio Ivory offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to offer our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained parental or guardian consent to use this website.

You may not use our products or services for any unlawful purpose or violate any applicable laws while using our website. Any breach of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, services, or content without our written permission.

SECTION 3 – PRODUCT INFORMATION & ACCURACY

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that product descriptions, images, pricing, availability, or other content will always be error-free, complete, or current.

The materials on this website are provided for general information purposes only and should not be relied upon as the sole basis for decision-making.

SECTION 4 – PRODUCT DISPLAY & COLOR VARIATIONS

We make every effort to display product colors, prints, embroidery, and textures as accurately as possible.

However, due to variations in screen settings, lighting conditions, photography, and device displays, actual product colors may vary slightly from what appears on your screen.

Handcrafted, woven, printed, embroidered, or dyed products may also have slight irregularities, which are considered part of their unique character and not manufacturing defects.

SECTION 5 – PRODUCTS & SERVICES

Studio Ivory specializes in ethnic wear, unstitched suit materials, dress materials, dupattas, and related fashion products.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, modify specifications, or update pricing without prior notice.

We reserve the right to refuse or cancel orders where necessary, including in cases of pricing errors, suspected fraud, stock unavailability, or misuse of promotional offers.

SECTION 6 – ORDER ACCEPTANCE & BILLING

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

You agree to provide complete, accurate, and current billing, shipping, and account information for all purchases made through our website.

If an order is cancelled after payment, any eligible refund will be processed according to our Refund Policy.

SECTION 7 – PRICING & PAYMENT

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Applicable GST and shipping charges may be added during checkout where applicable.

Studio Ivory reserves the right to change product pricing at any time without prior notice.

SECTION 8 – SHIPPING & DELIVERY

Estimated delivery timelines are provided for convenience only and are not guaranteed.

Delivery delays caused by courier services, weather conditions, customs procedures, public holidays, strikes, or other circumstances beyond our control shall not make Studio Ivory liable for compensation.

Customers are responsible for providing accurate shipping information. Studio Ivory shall not be responsible for delays or losses resulting from incorrect address details.

SECTION 9 – THIRD-PARTY SERVICES & LINKS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – USER COMMENTS & FEEDBACK

If you submit reviews, feedback, suggestions, photographs, testimonials, or other content, you grant Studio Ivory a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, and display such content for promotional and business purposes.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, defamatory, or misleading material.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

SECTION 12 – PROHIBITED USES

You may not use the website:

• For unlawful activities.
• To infringe intellectual property rights.
• To upload malicious software or harmful code.
• To collect personal information of others without consent.
• To interfere with website security or functionality.
• To engage in fraudulent, misleading, or abusive conduct.

Violation of these provisions may result in termination of access to our services.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” and “as available” basis.

Studio Ivory does not guarantee uninterrupted, error-free, or secure operation of the website and makes no warranties regarding product suitability for any specific purpose beyond those expressly stated.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Studio Ivory, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Studio Ivory and its affiliates from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or Studio Ivory.

We reserve the right to suspend or terminate your access to our website and services at any time if we believe you have violated these Terms.

SECTION 17 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the place of business of Studio Ivory.

SECTION 18 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify, update, or replace any part of these Terms at any time by posting updates on this page.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at studioivoryy@gmail.com