Return & Refund Policy
Last updated:
At Studio IVORY, every piece is carefully curated with attention to detail. Due to the exclusive nature of our collections, all sales are considered final.
We do not offer refunds, returns, or exchanges once an order has been placed.
No Refunds / Returns / Exchanges
To maintain our quality standards:
• No refunds
• No returns
• No exchanges
All purchases made on Studio IVORY are strictly non-refundable and non-returnable.
Order Confirmation
We recommend that you:
• Review product details thoroughly
• Refer to size guides before purchase
• Provide accurate shipping information
Once an order is placed, it cannot be cancelled or modified.
Damaged or Incorrect Items
In the unlikely event of receiving a damaged or incorrect product, kindly notify us within 24 hours of delivery.
Please share:
• Order number
• Clear images/videos of the product
• Unboxing video (mandatory for verification)
After review, we may offer a replacement (subject to availability).
Please note: No monetary refunds will be provided.
We will deliver the replacement within 14 days
Non-Eligible Cases
We do not accept claims for:
• Size or fit concerns
• Minor color variations (due to lighting/screen differences)
• Change of mind after purchase
• Delivery delays caused by third-party courier services
Shipping Charges
All shipping charges are non-refundable.
Return shipping is not applicable as returns are not accepted
Policy Acceptance
By placing an order on Studio IVORY, you agree to this Refund & Return Policy in full.